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Refund Policy

Due to the nature of our products, all sales are final.
 
We do not accept returns or issue refunds on any items once they have been shipped. This policy is in place to ensure the safety, quality, and integrity of our hemp-derived products.
 
However, we are committed to your satisfaction. If your item arrives damaged, incorrect, or defective, please contact us within 7 days of delivery. We will review your claim and may offer a replacement item or store credit at our discretion.
 
To report an issue, email us at info@awakestores.com with:
– Your full name and order number
– A description of the issue
– Clear photos of the product and packaging
 
Awake Stores LLC reserves the right to deny refund or replacement requests that do not meet these criteria.
 
Please Note:
– We do not accept returns based on personal preference or the effect of the product.
– Shipping costs are non-refundable.
– We do not offer refunds for delayed packages due to carrier issues.
 
Thank you for your understanding and support of a compliant, conscious hemp industry.

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FDA DISCLAIMER

The statements made regarding these products have not been evaluated by the Food and Drug Administration (FDA). Products sold by Awake Stores are not intended to diagnose, treat, cure, or prevent any disease.

Please consult with a licensed healthcare professional before using cannabinoid or dietary supplement products, especially if pregnant, nursing, taking medication, or managing a medical condition.

Products are intended only for adults 21+ and should be used responsibly and as directed on the product label.

We reserve the right to limit or refuse shipment to states or jurisdictions where hemp-derived cannabinoid products may be restricted or prohibited by law.

All hemp-derived cannabinoid products offered comply with applicable federal regulations and contain no more than 0.3% Delta-9 THC where applicable.

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